Founded back in the year 1993 in January, Admiral is an insurance company that specializes in car insurance policies. A trading name of EUI Limited, the company has grown to become one of the biggest car insurance companies in the United Kingdom. In addition to the traditional one-vehicle insurance, Admiral also offers multi-car insurance policy, which is one of its unique and top-selling products. The rates are very competitive and the services are quite good, which is why a lot of people call up the Admiral contact number in order to make an enquiry or seek help with a purchase. The head office of the company is situated in Cardiff, South Wales. However, the wholly owned subsidiary has its offices in various places like India, Halifax (Canada), Swansea and Newport.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call Admiral directly, here are some of the departments you may wish to contact.
|ADMIRAL CAR INSURANCE DEPARTMENT||PHONE NUMBER|
|Customer Services||0333 220 2000|
|Get a Quote||0333 220 2084|
|Renew your Policy||0333 222 6715|
|Claims||0333 220 2033|
|24 Hour Breakdown Assistance||0800 600 840|
|Involved in an accident with an Admiral Policyholder||0333 220 2047|
|Windscreen Claims & Repairs||0333 220 2025|
|Standalone Breakdown Cover||0800 458 9280|
Why Call Up the Admiral Car Insurance Contact Number?
Admiral strives for customer satisfaction, in fact this is its top priority. The company is dedicated to providing the best customer service to both new and existing customers. One can call up the Admiral insurance phone number in order to avail its customer services. People contact Admiral to enquire about one or more of its products, namely:
- Car Insurance (Single)
- Multi-car insurance
- Black Box Insurance
- Classic/Vintage car insurance
- Car sharing/lending insurance
- Learner Driver Insurance
- Home Insurance (building insurance, contents insurance, host insurance, tenants insurance, optional cover policies, home emergency cover, etc)
- Personal Loans
- Van Insurance
- Motorbike Insurance
- Travel Insurance
- Pet Insurance
- Life Insurance
- Breakdown cover
- Car warranty
How to Contact Admiral Insurance
Reaching out to the Admiral customer services is very easy. First things first, log on to http://www.admiral.com. The website make it extremely simple and straightforward to contact the Admiral advisor/customer service executive. One has to basically go through a 3 step process.
In the first step, one has to select the product on which one wishes to enquire about. Next, there is a drop-down menu consisting of the common topics under that financial product. On selecting the topic, one will be taken to Step 2, which requires further narrowing down of the topic. After selecting the option from the dropdown menu in Step 2, one can proceed to Step 3 wherein the best mode of contact will be provided.
For certain options, there is no Step 2 and the individual is directly taken to Step 3. Admiral has different contact numbers for different departments or financial products, therefore the contact number would vary and depending upon what your enquiry is, the website will display the relevant contact number and also the timings and days to phone in.
Apart from individuals, business customers also call up the company in order to get new quotes for business contents cover, for making claims and to renew their policies or cancel them.
In addition to the UK phone number, Admiral can also be contacted through its social media account, i.e. www.twitter.com/admiraluk or www.facebook.com/admiraluk. Whilst a reply from the company is guaranteed when you reach out to them through their social media accounts, it is not instant. Therefore, if your query is not a very urgent one then you can write in to them on Twitter or Facebook otherwise a phone call is the best solution.
There is also the option of instant messaging service. Customers can receive assistance through an online chat with the Admiral advisor or staff. This solution is recommended to those who are not very comfortable with the idea of speaking to a staff and would prefer to write instead. In case you do not receive an instant reply when you contact the company through the instant messaging service your message would be logged and you’ll receive the response from them at the next available opportunity.
Making the Most of Admiral Contact Details
On calling up the contact number of Admiral, there will be an automated recording of the menu. Simply hear the recording closely and follow the instructions given to choose the relevant options in order to be put through to the right customer service department. In order to improve the quality of service you get from the Admiral support staff or advisor, it is advisable to be prepared with the necessary information. For instance, if you are an existing customer of Admiral then you should have your reference number or description of the product you purchased from the company ready at hand. This way the advisor can immediately access your account and help you with your problem or issue.
On the other hand, if you’re just enquiring about its products or looking to set up a new insurance policy for yourself then you should have all your personal information ready. This includes your payment information, car information, address, contact numbers, etc. If you have generated a quote online from an insurance comparison website then you should also keep this information handy. Also, it helps to conduct a bit of a study online on the Admiral website instead of just calling in with no clue about the product at all. There are two ways of generating quotes for new policies or renewals, one can either call up the number or obtain the quote online through a self-help system.
Advice for Contacting Admiral
Now, it is definitely possible to carry out all your enquiries about Admiral products online through the website but this is recommended only for generic topics pertaining to the product or your account (as an Admiral customer). There are plenty of instructions, content and even FAQs (Frequently Asked Questions) given on the website for this purpose. However, it is better to contact Admiral on the phone in case of specific enquiries.
Admiral is known for its top notch customer service. The team is extremely well-trained and dedicated to helping out the customers or non-customers in the best possible way. After all, the company understands that without good customer support, the odds of attracting and retaining customers will be very less. Thus, you will have a good experience when you reach out to Admiral contact number, this is the assurance of Admiral!
Admiral Opening Hours
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 8pm|
|9am - 6pm|
Admiral Head Office address
Admiral Insurance Group
1, Langdon Road